{"id":13844,"date":"2022-06-23T16:16:08","date_gmt":"2022-06-23T16:16:08","guid":{"rendered":"https:\/\/narizvermelho.pt\/resolucao-alternativa-de-litigios\/"},"modified":"2024-05-03T10:36:57","modified_gmt":"2024-05-03T10:36:57","slug":"alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/narizvermelho.pt\/en\/alternative-dispute-resolution\/","title":{"rendered":"Alternative Dispute Resolution"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”5442″ bg_position=”right top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”#000000″ color_overlay_2=”#ffffff” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”top_to_bottom” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left-right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][divider line_type=”No Line” custom_height=”0px” custom_height_phone=”100px” custom_height_tablet=”300px”][vc_custom_heading text=”Alternative Dispute
\nResolution” font_container=”tag:h1|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”730″ custom_height_phone=”100px” custom_height_tablet=”300px”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” constrain_group_8=”yes” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left-right” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]In the event of a consumer dispute, the consumer can turn to the European Online Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr or to the following alternative consumer dispute resolution organisations:[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” left_margin=”10%” constrain_group_8=”yes” right_margin=”10%” left_margin_tablet=”0%” constrain_group_10=”yes” right_margin_tablet=”0%” left_margin_phone=”0%” constrain_group_12=”yes” right_margin_phone=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]1. CNIACC – Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/strong>[\/vc_column_text][vc_column_text]Tel.: 213 847 484<\/a>
\nE-mail: cniacc@unl.pt<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]2. CIMAAL – Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve<\/strong>[\/vc_column_text][vc_column_text]Tel.: 289 823 135<\/a>
\nE-mail: cimaal@mail.telepac.pt<\/a>
\n[\/vc_column_text][vc_column_text]3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/strong>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]Tel.: 239 821 690<\/a> \/ 239 821 289<\/a>
\nE-mail: geral@centrodearbitragemdecoimbra.com<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]4. Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/strong>[\/vc_column_text][vc_column_text]Tel.: 218 807 000<\/a> \/ 218 807 030<\/a>
\nE-mail: juridico@centroarbitragemlisboa.pt;<\/a>
\ndirector@centroarbitragemlisboa.pt<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”10px”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]5. Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<\/strong>[\/vc_column_text][vc_column_text]Tel.: 225 508 349<\/a> \/ 225 029 791<\/a>
\nE-mail: cicap@mail.telepac.pt<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/strong>[\/vc_column_text][vc_column_text]Tel.: 253 422 410<\/a>
\nE-mail: triave@gmail.com<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]7. Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo)<\/strong>[\/vc_column_text][vc_column_text]Tel.: 253 617 604<\/a>
\nE-mail: geral@ciab.pt<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][vc_column_text]8. Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o Aut\u00f3noma da Madeira<\/strong>[\/vc_column_text][vc_column_text]Morada: Rua Direita, 27 – 1\u00ba Andar, 9050-405 Funchal<\/a>
\nE-mail: centroarbitragem.sras@gov-madeira.pt<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” bottom_padding=”4%” left_margin=”10%” constrain_group_8=”yes” right_margin=”10%” left_margin_tablet=”0%” constrain_group_10=”yes” right_margin_tablet=”0%” left_margin_phone=”0%” constrain_group_12=”yes” right_margin_phone=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]For more information see the Consumer Portal at www.consumidor.pt<\/a>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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